Wednesday, June 08, 2011

Olivia Lum: how I sold my car to jump start a £231m company

By Senior Writer Jody Clarke Jun 12, 2009

Olivia Lum

Olivia Lum of Hyflux

"Hunger is the handmaid of genius," wrote a near-bankrupt Mark Twain more than 100 years ago. Olivia Lum, the 49-year-old founder of Singapore filtration firm Hyflux knows all about that.

Now worth $330m (according to Forbes), Lum grew up in a palm-leaf hut with no running water in a Malaysian village near Singapore. Abandoned at birth, she was one of five orphans raised by an impoverished elderly woman called 'grandmother'.

"The one big luxury was knowing that we had sufficient resources for the next few meals," says Lum. Because they rarely did, young Lum ran a stall between classes at school, selling mangos, "kaya toast" – a popular local snack – and jeans just to make ends meet.

Today, after paying her own way through secondary school and university in Singapore, she is the CEO of one of the world's most dynamic water-filtration firms. A trained chemist, the self-confessed "hard taskmaster" left a well-paid job with GlaxoSmithKline in 1989 to go it alone, believing there were great opportunities in water filtration and recycling. China is home to 7% of the world's fresh water, but has 21% of the global population, and even back then, the rapidly growing economy was putting severe strain on its water infrastructure.

In hindsight, "it was a leap of faith", she says. She had no clear business plan, product or funding. But that didn't put her off. "I believe my childhood experiences have given me the tenacity and the self-determination to make things happen." And that's what she did. Selling her apartment and car, Lum – then 28 – raised S$20,000, and started selling water treatment systems along the Malaysian peninsula off the back of a motorcycle.

Realising she would only grow the firm if she went into manufacturing, she brought in membrane technology (very fine filters rather than chemicals) as a means to treat water in 1993. By the mid-1990s, with the firm turning over S$1m, she set up pilot plants in potential clients' factories. It was a smart move. Once shown the merits of the technology, which cleaned and filtered water before returning it to freshwater supplies, companies snapped up Hyflux's services, with Siemens in Singapore and Hewlett-Packard in China among its first big customers.

After listing in Singapore in 2001, Hyflux's profit rose 67% to S$12.3m in 2002, on the back of a 66% jump in sales to S$45.3m. It soon bagged a S$250m contract to build and operate Singapore's first seawater desalination plant, and made S$550m (£231m) in sales last year. With more than 40 plants planned across 26 provinces, the move into China has proved the wisest so far.

"As one of the early pioneers in China, we have established strong municipal relations. We focus largely on the north eastern coastal cities, such as the Jiangsu and Hebei provinces, where the demand for clean, treated water is high." Having built China's largest desalination plant, last year Hyflux won the contract to build the world's biggest plant in Algeria.

Driven and hands-on about her work, Lum has some no-nonsense advice for would-be entrepreneurs. "Having passion is not enough. A successful entrepreneur also requires tenacity, hard work, and perseverance to turn dreams into reality."

Tuesday, June 07, 2011

Ghostbuster can’t heal busted hearts

By WINNIE YEOH
winnie@thestar.com.my


GEORGE TOWN: Ong Q Leng might be an accomplished spiritual healer and ghostbuster but some people seek her help even to solve problems brought unto themselves, especially marital problems.

But Master Ong, as she is better known, says these are problems she cannot solve.

“Marital problems require the individuals involved to find a solution. Some women told me their husbands used to love them a lot but later had mistresses.

“I told them they needed marriage counsellors. There are no spirits involved,” she said.

Ong, 34, offers services of healing, spiritual cleansing, feng shui tips and general consultation to her clients.

As a little girl, Ong used to be scared out of her wits by ghosts that delighted in disturbing her, knowing that she could see them clearly through what is believed to be her “third eye”.

Her fright even caused her to stutter and by the time she was 11, she was so fed up of being frightened that she started “scolding the spirits and threatening them not to bother her”.

In June 2007, while she was working as a sundry goods sales representative, she knew through her sixth sense that she was destined to help people.

She then healed her 84-year-old grandfather, who was suffering from testicular cancer, and went on to help more people and her enthusiasm grew along with her success.

The most recent case was when she helped 73-year-old Zainab Sulaiman from Kelantan to chase away the evil djinns that caused hundreds of small fires at the latter's house.

Zainab made a trip to Penang on Sunday to express her gratitude to Ong.

The widow, who lives in a wooden house in Kampung Penambang Bunga Emas near Kota Baru with her daughter-in-law and two grandchildren, had been plagued with mysterious fires which destroyed over 250 articles of clothing, mats, curtains, mattresses and many other things.

At least five paranormal experts had attempted to exorcise Zainab's house since late last year till January a bomoh, a Thai medium, an American couple who practise exorcism, a group of Muslim ghostbusters, and Ong.

Ong added that some parents also sought her help with their children's studies. She said she could help by changing their names as that would bring improvement in some cases.

“A person's name is very important and it can affect one's whole life. In everyone's life, God decides 50% of our fate when we are born while the rest depends on our choice.”

Because of her young age, Ong said she was often “challenged” by other masters on her skills.

“I have received calls and visits by people pretending to be sick but I know their intention. We should be helping the needy instead.”

Monday, June 06, 2011

Mysterious fire woman pays debt of gratitude to spiritualist

By PRISCILLA DIELENBERG
prisdberg@thestar.com.my


GEORGE TOWN: For a whole month, hundreds of mysterious fires broke out in a 73-year-old widow's house in rural Kelantan. When her problem ended, she pledged to come to Penang to thank one of the paranormal experts who came to her aid.

The opportunity came when Zainab Sulaiman had to travel to Seberang Prai for a wedding. She then went over to the island and stayed for a night just so she could meet up with spiritualist Master Ong Q Leng.

“When my misery ended, I made up my mind that I would one day make a trip to Penang to pay her a visit. It is only right, as she had come all the way to my village to help me,” said Zainab in her Kelantanese accent.

Zainab, who lives in a wooden house in Kampung Penambang Bunga Emas near Kota Baru with her daughter-in-law and two grandchildren, was plagued with mysterious fires since early December last year which destroyed over 250 articles of clothing, mats, curtains, mattresses and many other things.

Zainab Sulaiman, 73, who was plagued with a series of mysterious fires at her Kelantan home, thanking paranormal spiritualist Master Ong Q Leng at a seafood restaurant in Penang. Ong had helped her by ‘chasing’ the spirits from the house.

At least five paranormal experts exorcised Zainab's house since late last year to this January a bomoh, a Thai medium, an American couple who practise exorcism, a group of Muslim ghostbusters, and Ong.

Zainab said Ong was the last to go to her aid, and the paranormal activities stopped after that.

Ong, 35, made two trips from Penang to Zainab's village in early January the first time to “chase away” the djinns and provide shields, and the very next day to “vanquish” the entities.

“I returned home after providing the shields on the first day but my instincts told me that there would be trouble and I returned to her house the next day and arrived just as fires began to erupt,” she said.

Ong took Zainab and 10 other members of her family for a seafood dinner at the Teluk Tempoyak Malay Restaurant in Batu Maung.

Evil Spirits Attack Widow's House

The Star reported Zainab Sulaiman’s house is infested with djinn (spirits) which are believed to have caused 200 mysterious fires in her home in Kampung Penambang Bunga Emas, near Kota Baru, in Kelantan.

On Wednesday night, a group of local Muslim exorcists called Darul Shifaq spent half the night in her house chanting Quranic verses in attempt to drive out the djinn but without success.

The group apparently also used holy water to cleanse her ancient keris (Malay dagger), swords, and brasswares where the spirits are believed to be "occupying".

According to the group leader, Zainab's ancient keris and swords, possibly inherited from her ancestors, could have been used by her forefathers in the practise of black magic.

Prior to this a Siamese medium had attempted to drive away the spirits but was also unsuccessful.

Apparently an American couple visited Zainab recently at night offering to help rid the house of the spirits but she politely declined because of language problems and feared the attempt of exorcising would anger the spirits further.

In a report by the Daily Chilli, the latest spiritualist to attempt to exorcise the house is Master Ong Q Leng from Penang. Master Ong uses Kung Fu (Chinese martial art) in the exorcism ritual. She went over to Zainab's house on Saturday to drive away djinns and seal the house to prevent them from coming back and causing trouble again.

Master Ong said she could sense the presence of evil the moment she stepped into the house. There are allegedly little djinns under the house while the larger ones are outside the premises.

Master Ong claimed that she able to chase away the small djinns but there is a 50-50 chance that they will return to cause trouble again.

Zainab is a widow who lives in the wooden house with her daughter-in-law and two grandchildren.

Related story: Exorcism Singapore style - watch these videos of a Chinese medium performing an exorcism.

Please post your comments.

Kung fu' spritualist in exorcism bid

Widow Zainab Sulaiman, whose house in Kampung Penambang Bunga Emas, near Kota Baru, Kelantan has been plagued by hundreds of small fires which seemed to ignite out of the blue, is getting help from paranormal experts from as far away as Penang.

The latest "exocist" is spiritualist Ong Q Leng, who came to the aid of the 73-year-old on Saturday to chase away "evil djinns" and "lock" the house to prevent it from coming back and causing trouble again.

Ong, 36, also known as Master Ong in Penang, said the house was infested with spirits sent by someone with ill-intentions.

Spiritualist Ong Q Leng trying to 'chase' away the evil djinns from the house

Spiritualist Ong Q Leng trying to 'chase' away the evil djinns from the house

She performed several 'kung fu' motions to get rid of them,

"I could sense an evil presence the moment I stepped into the house. There are little djinns under the house while the big ones are outside the house.

"I was able to chase away the small djinns but there is a 50-50 chance that they will return to cause mischief again."

"I have also provided 'shields' for Zainab and her family members, and advised her not to allow visitors as they could be possessed by the djinns," she said
.
The mysterious fires have destroyed more than 250 pieces of clothing as well as prayer mats and two mattresses over the past two weeks.

Ong going through 'kung fu' motions during the cleansing ritual

Ong going through 'kung fu' motions during the cleansing ritual

Last Wednesday, a local group of Muslim ghostbusters called Darus Shifaq had conducted prayers and chanted Quranic verses, including cleansing with blessed water her ancient collection of keris, swords, and brassware believed to be possessed by the djinn.

However, a day later, Zainab said at least 46 pieces of her clothing were destroyed after the fire started mysteriously, adding that she believed that the djinns might be angry with the presence of paranormal experts in her house.

"However, I would still like to thank those who have helped me."

"I sincerely hope that this spirits would leave me alone because I have been having sleepless nights for the past fortnight, worrying that this house would catch fire while we are sleeping," said Zainab.

The widow lives in the wooden house with her daughter-in-law and two grandchildren.

Hauntings exorcised

Stories by PRISCILLA DIELENBERG


THE phenomenal hype surrounding the spooky tales at a dingy temple behind the dilapidated Relau Villa Mansion in Penang might seem, on the surface, to be a little perplexing.

More visitors and devotees are now flocking to this temple behind the Relau Villa mansion in Penang which has been spruced up and reopened.

Yet Master Ong Q Leng — believed to be Penang’s first female ghostbuster — is not the least unnerved.

But when she noticed contract workers clearing the bushes and trimming the trees outside the long unoccupied mansion, her curious was piqued.

Upon learning that the government had hired them to spruce up the area and that the mansion might even be opened up for tourism purposes, she was overcome with a deep sense of foreboding.

“The mansion is ‘unclean’ and visitors might be adversely affected by bad spirits if their luck is low or if they unknowingly provoke the spirits,” she said in an interview.

That day, Ong prayed for guidance and her sixth sense told her to prepare the temple behind the mansion for Thnee Kong (Jade Emperor) to occupy.

According to her, the temple was built for the mansion and had once housed the household’s deity. However, the deity vacated the place when its idol was broken and there was no one left to offer prayers.

Master Ong Q Leng praying at the temple in Relau, Penang.

“Initially, I was reluctant to go there as the temple was ‘dirtier’ than the mansion. Evil spirits and the spirits of accident victims, murdered victims, drug addicts, and others who died in the vicinity had ended up at the temple,” she claimed.

Ong finally hired several Bangladeshis to clear the undergrowth and clean up the place a few months ago.

“They worked for 10 days, and one by one fell ill. At first they declined my offer of help but after at least five of them became ill and could not continue with the work, they consented to let me pray for them.

“They also drank some blessed water to cleanse their system, and were all back to work the very next day,” she said.

Ong and her friends then washed the temple and she “communicated” to the spirits that they could no longer live there as the Jade Emperor was taking up abode.

“I helped to pave the way for the non-evil spirits to be reincarnated and helped to find alternative places for those that did not seek reincarnation,” she said, claiming she also “captured and locked up” the evil spirits.

The new temple was opened up before Chinese New Year, and now houses the idols of the Jade Emperor, Mazu (Goddess of the Sea), Hai Loong Ong (Sea Dragon King) and Tua Pek Kong (God of Prosperity).

An image of the Laughing Buddha greets visitors at the roadside of Jalan Paya Terubong near the traffic light junction in Tingkat Bukit Jambul, right beside the stairs that lead down to a newly reopened temple in Relau, Penang.

When the temple first opened, many people even struck numbers when the temple’s Tua Pek Kong bestowed blessings on those who had good fortune.

“People who drop by the temple tell me they used to avoid the sinister-looking place but now find it peaceful,” she added.

The temple gained popularity when Ong dispensed healing and cleansing services on the first and 15th day of the lunar calendar in April and May. However, she has stopped doing so, preferring to leave the temple for people to offer their prayers.

So, after years of neglect, the once gloomy-looking temple has been revived and is now seeing scores of curious visitors and some regular devotees.

The temple, located on a slope, is also accessible by stairs off Jalan Paya Terubong near the traffic light junction in Tingkat Bukit Jambul.


Temple now brings good luck and health

CONCERNED about her 11-year-old son who could not speak properly and did not appear to understand anyone, housewife Chew Ah Gow, 45, took him to various temples to offer prayers.

On one such trip to a small Jade Emperor temple in Relau, Penang, on April 1, spiritual healer Master Ong Q Leng happened to be there and offered to “cleanse” the boy Lim Chun Khien.

“It was around the age of two or three that my son only started calling out ‘ma’ and ‘pa’ and learned to stand and walk,” said Chew.

Devotees offering prayers at the temple in Relau, Penang.

“Through the years, he could not walk properly and whenever he tried to speak, the words seemed to get stuck in his throat. And all that would come out was ‘eh, eh’ but the doctors could not find what was wrong.

“Master told me that evil spirits had followed me when I was pregnant and entered my son’s body at birth,” she said.

Today, Chew said she was happy that her son was more alert, responsive when she spoke to him and was starting to speak simple words.

Relau residents — despatch rider V. Sudhakar, 48, his wife machine operator S. Suganthi, 41, — were jogging in the area when they saw the temple nicely done up and a small crowd of devotees there.

“We dropped by to offer prayers, and felt very comfortable and at peace there. After that visit, I struck a lottery number for the first time in my life and returned to thank the Tua Pek Kong,” said Sudhakar.

Then Suganthi fell ill in May a day after attending a friend’s funeral.

“I had fever, flu and a bad cough and sought medical treatment four times but could not get better. Even worse, I had nightmares where I dreamt of people I knew who had already died,” she said.

Master Ong Q Leng conducting spiritual cleansing for Lim Chun Khien, 11, at the temple in Relau, Penang.

The couple then visited the temple on a day when Master Q Leng was dispensing prayers and healing services.

“I closed my eyes, and saw something like a big, black shadow with a fierce face and red eyes appear right in front of me and then felt it leaving me. Master also placed her hand on my back which had always hurt. I shivered and the pain went off,” she claimed.

After drinking some blessed water, Suganthi’s health returned and her colleagues even remarked that she was more energetic than usual and they could see more liveliness on her face.

Retired seamstress Chin Nyok Lan, 60, broke her right leg when she fell in May last year. She had steel plates fixed and suffered pain ever since.

“I went to the temple just to offer prayers and Master offered healing, saying that the metal plates were pressing against my nerves,” said Chin, adding that her leg no longer hurt.


Supernatural calling

AS a little girl, Ong Q Leng used to be scared out of her wits by ghosts that took delight in disturbing her, knowing that she could see them clearly through what is believed to be her “third eye”.

Her fright even caused her to stutter and by the time she was 11, she was so fed up of being frightened that she started “scolding the spirits and threatening them not to bother her.”

Master Ong Q Leng, 24.

“Surprisingly, they could not harm me. I became braver by the day and was so mad that I had spent all those years in fear, that I soon harboured a desire to someday be able to catch the supernatural beings,” said the 34-year-old spiritual healer.

The atheist was working as a sundry goods sales representative in June 2007 when she knew through her sixth sense that she was destined to help people.

“Until then, I knew there were such things as ghosts as I have seen various types of scary looking spirits. But I never believed in God and deities because I had not seen any, and I never prayed,” she said.

By the grace of the Jade Emperor, Ong claimed she was given the ability to heal her 84-year-old grandfather who was suffering from testicle cancer.

“I was sceptical but excited. Imagine, I could heal with only the use of my hands. And I felt amazed that it actually worked and was extremely happy to see my grandfather able to walk again.

“Only then did I believe that God exists,” she said, adding that her grandfather was still alive.

She went on to help more and more people and her enthusiasm grew along with her success.

Then came the knowledge that she could accomplish what she had always wanted — catch ghosts by reciting some prayers and using some hand movements to do so.

Yet despite always wanting to be a ghostbuster, Ong was actually scared when presented with the ability.

“Healing was fine but when it came to catching the spirits, I was really afraid. I sought reassurance from the Jade Emperor and my sixth sense told me that I would be protected and that I could reach out and help even more people with this ability.

“With this new gift, I stopped being able to see the spirits clearly and can now only spot them when I am allowed to,” she said.

Today Ong, known as “Master” Q Leng among her patients and clients, offers services of healing, spiritual cleansing, feng shui tips and general consultation. Her services have taken her all over the country and as far as Singapore, Jakarta and Hong Kong.

Those who wish to engage her services can contact her assistant Jesse at 012-4110499


Wednesday, June 01, 2011

Oats chang a better alternative

By KOW KWAN YEE
kowky@thestar.com.my

GEORGE TOWN: Bak chang has been given a “healthy makeover” by housewife Choong Kim Tin.

Choong, 66, uses oats instead of glutinous rice to make the delicacy, which is a must during the Chang Festival that falls on the fifth day of the fifth lunar month (next Monday).

“I first stew pork with mushrooms for about an hour and then mix the gravy with oats until the mixture becomes sticky like the texture of cooked glutinous rice,” she said.

She said the filling was usually made of salted egg yolk, dried shrimps, pork and chestnuts.

Choong said she became interested in making oat chang after a friend told her about it two years ago.

Oat-ally awesome: Choong showing how to wrap the oat chang at her home in Changkat Minden, George Town in Penang, in conjunction with the Bak Chang festival which falls on June 6.

“I managed to come up with the right combination after numerous attempts,” said Choong, who is from Sungai Gelugor here.

She said her friends and relatives found the oat chang delicious, adding that she eventually started selling them at the Jelutong market and still does so every Friday and Saturday.

“I feel happy to see my customers eating healthy chang as oats can help reduce cholesterol,” the grandmother of seven said.

She is busy meeting orders and has roped in family members, including her husband, son, daughter-in-law and grandchildren, to help out.

The Chang Festival honours scholar-poet Qu Yuan who took his life by jumping into a river in ancient China.

Legend has it that Qu committed suicide as he was saddened when the king refused to listen to his advice, which resulted in a war.

Fearing that fish would eat his body, Qu's friends and supporters made chang and threw it into the river so that the fish would eat the chang instead of Qu's body.

The Chinese eat chang during the festival every year to commemorate Qu's patriotism and loyalty towards the country.

A change for the better Choong Kim Tin (right) wrapping oat chang with the help of her family members at her house in Changkat Minden, Penang, in preparation for Monday's Bak Chang Festival. Choong's healthy version uses oats instead of glutinous rice but it has all the typical fillings of the traditional chang - salted egg yolk, dried shrimps, pork and chestnuts.